Emma: (Sighs) James, the workplace can be so challenging sometimes. I can’t help but notice how many people lack basic etiquette. Why do you think etiquette is important?

James: Etiquette plays a significant role, Emma. It sets the tone for how we interact with others, helps build relationships, and enhances our professional image. Good manners can leave a lasting impression, positively impacting both our personal and professional lives.

Emma: You’re right. But I feel like some people underestimate the value of simple gestures like saying “please” and “thank you.”

James: True, those little acts of courtesy often go unnoticed in our fast-paced world. However, they are vital in fostering a positive and respectful environment. These basic manners remind others that we appreciate their efforts.

Emma: Absolutely. It’s not just about being polite; it’s about showing respect to everyone around us. Good etiquette helps create a harmonious atmosphere, whether it’s in the workplace or in social interactions.

James: Another aspect of etiquette that often gets overlooked is active listening. It’s more than just hearing words; it’s about genuinely paying attention, maintaining eye contact, and providing thoughtful responses. Pearls’ Light etiquette class is available to help us get more insight on professional output.